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How to Deactivate FASTag: Know the Cancellation Process of all the banks


By Priya SinghUpdated On: 10-Feb-2023 12:26 PM
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ByPriya SinghPriya Singh |Updated On: 10-Feb-2023 12:26 PM
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You must deactivate your FASTag when you sell your vehicle. If the number is registered in the previous owner's account and money is transferred from his/her account, the amount will be deducted.

FASTag is a familiar term to all drivers who have travelled through highways in India at least once. So, what exactly FASTag is?

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FASTag is a device that allows automatic toll payments to be made by scanning a sticker that is pasted on your frontglass windscreen. It makes use of Radio Frequency Identification (RFID) technology for this purpose. To understand how to deactivate FASTag, first understand why it is used. At highway toll plazas, long lines of vehicles and even longer wait times were common. But not anymore, thanks to FASTag. FASTag allows hassle-free travel at toll tax collection points. It saves time at highway toll plazas across India. It is mandated for all private and commercial vehicles by the Ministry of Road Transport and Highways

Installing a FASTag is a very simple process but deactivating FASTag is a completely different story. This article will give you information on how to easily deactivate FASTag in India.

Also Read: New FASTag Rules and Regulations You Should Be Aware Of

When it is necessary to deactivate or cancel a FASTag?

You must deactivate your FASTag when you sell your vehicle. When a vehicle is sold, the FASTag issued on the specific registration number remains linked to the previous owner's name. If the number is registered in the previous owner's bank account and money is transferred from his/her account, the amount will still be deducted.

Each FASTag is associated with a payment account. You may be charged for toll payments made by the new user if you do not deactivate FASTag while trading or transferring the vehicle. In addition, each FASTag is linked to a specific vehicle. In this case, until you deactivate FASTag, the new user will not receive a new FASTag for that vehicle.

How to Deactivate or cancel my FASTag?

To cancel or temporarily deactivate your FASTag, contact the customer service department of your FASTag issuing bank. There is no FASTag customer service phone number that is universal. Many people don't know how to deactivate FASTag. It is a straightforward process. This process varies from provider to provider. There are numerous reasons why one should deactivate FASTag in their vehicle.

While some tag providers can deactivate your FASTag account in a matter of minutes, others may take longer. As previously stated, the policy varies by provider. Remember that tag issuers always follow protocols, so displaying impatience will not speed up the process.

The quickest way to close it is to call a FASTag helpline at 1033 and request that the account be closed. You can also contact the relevant FASTag provider to close the account.

A detailed analysis of how to deactivate FASTag is provided below, along with a step-by-step procedure.

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How to Deactivate SBI FASTag?

Step 1: Call the Toll-Free Number (1800-11-0018) and an executive from the support team will brief you on the entire process of deactivating your FASTag.

Step 2: The support team will send you detailed instructions for deactivating your SBI Bank FASTag, which will take a few hours to complete.

How to Deactivate HDFC FASTag?

Step 1:

  • Enter your User ID / Wallet ID and password into the FASTag portal.
  • Click on the Service Request button.
  • To close the RIFD Tag or Wallet, select Closure Request as the Request Type.

OR

Call the Toll-Free Number (18001201243) and an executive from the support team will brief you on the entire process of deactivating your FASTag.

How to Deactivate Axis FASTag?

Step 1: Send an email to etc.management@axisbank.com requesting the deactivation of your FASTag. Mention your Mobile Number and Customer ID in the mail. Send the email using your registered mobile phone number.

OR

Step 1: Call the Toll-Free Number (18004198585) and ask for the FASTag to be deactivated.

How to Deactivate ICICI FASTag?

Step 1: Call the toll-free number (1800-2100-104) and an executive from the support team will brief you on the entire process of deactivating your FASTag.

Step 2: The support team will send you detailed instructions for deactivating your ICICI Bank FASTag, which will take a few hours to complete.

How to Deactivate Airtel Payments Bank FASTag?

You can deactivate the FASTag provided by Airtel Payments Bank by dialling 400 or 8800688006 and requesting FASTag deactivation.

How to Deactivate Paytm FASTag?

Step 1:

  • Sign in to the Paytm app.
  • Locate the helpdesk option.
  • Choose the issue and initiate the action or request that will result in the closure of your Paytm FASTag account.

OR

You can call 18001204210 and request the support team for the deactivation of your FASTag.

How to Deactivate the NHAI FASTag?

The quickest way to close it is to call the FASTag helpline at 1033 and request that the account be closed. You can also terminate the account by contacting the relevant FASTag provider.

FREQUENTLY ASKED QUESTIONS

Is it safe to deactivate FASTag?

Yes, deactivating the FASTag is risk-free.

Is FASTag deactivation necessary?

Yes, FASTag deactivation is required in some cases.

How long can your FASTag account be deactivated?

You can disable the account associated with your tag temporarily. Contact your tag provider's customer service department to request temporary deactivation.

Is it necessary to go to the bank or deactivate FASTag online?

No, you do not need to go to the bank. It is possible to do it online.

How do I know if my FASTag has been deactivated?

In the status section of the MyFASTag App, you can check the status of your FASTag deactivation.

What happens if my FASTag is misplaced?

The issuing company will resolve this. Contact the customer care of issuing company. After successfully blocking the previous FASTag account, the previous balance will be transferred to the new one.

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