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Updated On: 30-Dec-2025 11:34 AM
A Jodhpur man set his e-rickshaw on fire outside a Bajaj showroom after alleging unresolved faults, sparking emotional reactions and a viral debate on customer grievances.
A man set his own e-rickshaw on fire outside the Bajaj showroom in Jodhpur.
The owner alleged repeated battery issues and ignored complaints.
Emotional visuals showed family members in distress.
The showroom denied claims and rejected the replacement demand.
Police investigating; no injuries reported.
A shocking and emotional incident came to light outside a Bajaj showroom in Jodhpur, Rajasthan, where a young man allegedly set his own e-rickshaw on fire. The act was reportedly driven by frustration after his repeated complaints about the vehicle were not addressed. The incident was captured on video and has since gone viral on social media, triggering widespread reactions.
The man has been identified as Mohan Solanki. According to eyewitnesses, Solanki arrived at the Bajaj showroom with his Bajaj Auto, poured petrol on it, and set it ablaze in full public view. Within minutes, the vehicle was engulfed in flames, creating panic among people nearby and forcing bystanders to move away for safety.
During the incident, Solanki’s wife was seen crying outside the showroom, while his brother recorded the entire episode on a mobile phone. The visuals of the burning e-rickshaw quickly spread across social media platforms.
Solanki claimed that the e-rickshaw’s battery had been faulty since the time of purchase, resulting in very low mileage and frequent breakdowns. He alleged that he had visited the service centre several times, but the issue was never permanently resolved.
In an emotional account, Solanki said that a few days before the incident, the e-rickshaw had completely stopped working and had to be taken to the service centre by towing it with a donkey. Despite this, he claimed, no lasting solution was provided, leaving him feeling helpless and unheard.
The Bajaj showroom has denied the allegations. Showroom owner Harish Bhandari stated that the e-rickshaw was properly checked and found to be in working condition. He added that Solanki was demanding a full replacement of the vehicle without valid technical reasons.
Police officials are examining the viral video and looking into the circumstances surrounding the incident. Fortunately, no injuries were reported during the fire.
The incident has sparked mixed reactions online. While some people expressed sympathy for Solanki’s situation and emotional distress, others questioned the extreme nature of the protest and raised concerns about public safety.
The incident highlights the emotional toll unresolved grievances can take on individuals, especially those dependent on such vehicles for their livelihood. As investigations continue, the episode has opened a broader discussion on customer service, grievance redressal, and the desperation faced by common people when they feel their voices are not being heard.
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The Jodhpur incident reflects the deep frustration and emotional distress a common man can face when his concerns remain unresolved. While the act of setting the e-rickshaw on fire was extreme and risky, it also points to a breakdown in communication and trust. As authorities examine the matter, the incident serves as a reminder of the need for effective grievance handling and empathy toward customers relying on such vehicles for their livelihood